Privacy Policy

Supershield (“Supershield”, “we”, “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website, contact us, or request information about our products and services.

Who We Are

Supershield is an international provider of concrete protection and waterproofing technologies. For the purposes of data protection laws, Supershield is the Data Controller of personal data collected through this website.

What Data We Collect

We may collect:

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  Personal Data you provide: name, email, phone number, company, job title, postal address, project or inquiry details (e.g., via contact forms, email, or newsletter sign-up).
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  Technical Data: IP address, device identifiers, browser type, operating system, referral URLs, and site usage.
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  Cookies & Analytics: data collected via cookies or similar tools.
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  Business Information: any information you voluntarily share relating to projects, tenders, or distributor requests.

We do not intentionally collect sensitive personal data (such as health, religious, or financial information) through this website.

How We Use Your Data

We use your data to:

• Respond to inquiries, requests, or technical questions.
• Provide information about products, solutions, or services.
• Improve our website performance, design, and security.
• Send newsletters or marketing communications (only with your consent).
• Comply with legal obligations or resolve disputes.

We do not use your data for automated decision-making or profiling.

Legal Basis for Processing

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  Consent: when you sign up for newsletters or request marketing communications.
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  Legitimate Interest: responding to inquiries, maintaining website functionality, improving services.
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  Contractual Necessity: when processing is required to provide requested services.
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  Legal Obligation: where required by law or regulation.

Sharing of Data

We do not sell or rent personal data. We may share data with:

• Trusted service providers (IT hosting, analytics, email, marketing).
• Authorized distributors or partners to respond to your inquiries.
• Regulatory or legal authorities when required by law.
• In the event of a business transfer (merger, acquisition, restructuring).

All third parties are required to handle your data in compliance with applicable laws.

Cookies & Tracking Technologies

Our website uses cookies and similar tools to:

• Enable core site functionality.
• Measure site usage and performance (analytics).
• Remember preferences for a better user experience.

You can manage or disable cookies through your browser settings. Some functions may not work properly without them.

International Data Transfers

As Supershield operates globally, your data may be transferred outside your country of residence (including the EU, Americas, and Asia). Where required, we apply safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.

Data Security

We apply technical and organizational measures to protect data against unauthorized access, misuse, or loss. However, no system is completely secure, and we cannot guarantee absolute protection.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent at any time.
• Restrict or object to certain processing.
• Request a copy of your data in portable format (GDPR).
• Opt-out of data sale/sharing (CCPA/CPRA).

For India: Under the IT Act, 2000 (SPDI Rules) and the Digital Personal Data Protection Act, 2023, you can access, correct, and erase your personal data, and withdraw consent.

To exercise your rights, contact us at contact@supershieldglobal.com.

Third-Party Links

Our site may include links to third-party websites. Supershield is not responsible for their privacy practices or content.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated version.

Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Supershield
Email: contact@supershieldglobal.com
Address: 77, Race Course Road, Coimbatore - 641018, INDIA